Responsible gambling and SharkRoll
In our view gambling should stay a paid-for pastime, never a way to earn money or fix a bad week, and only adults of 18 or over should play. We are an independent information site, so we inform; the casino itself offers deposit limits, time limits, cooling-off breaks and self-exclusion, and limits can be set in the account settings. Two-factor authentication can also be switched on, which keeps the account in the hands of its owner.
Tips for keeping play under control
Decide the budget first
We suggest setting an amount you can lose without touching rent, bills or savings, and then keeping to it. The casino offers deposit limits by day, week or month, so you can fix the limit before the first spin. A weekly limit suits a regular player, a monthly limit suits an occasional one, and a daily limit suits anyone who notices evenings getting longer.
Watch the clock
Time passes quickly at a slot or live table. We suggest setting a time limit and planning a stop, and a cooling-off break is available when you need a pause. The casino runs in a phone browser as well as on a computer, which makes a session easy to start anywhere, so the stop is worth planning before the session begins.
Never chase a loss
A bonus or a wheel prize does not win losses back, and wagering rules keep money tied up. A welcome tier asks for its wagering multiplier to be played through before the winnings can leave the account, which makes a bonus a poor tool for recovering a bad evening. Walking away is a valid move, and the casino offers temporary or permanent self-exclusion for a longer step back.
Warning signs of a problem
Money
Borrowing to play, hiding losses and depositing more after each loss are signs that play has stopped being a choice. Raising a deposit to reach the next welcome tier is another: the higher rungs of the ladder ask for larger deposits, and a deposit chosen for the bonus and not for the budget deserves a second look.
Feelings and habits
Irritability when you cannot play, thinking about the next session all day and playing to escape stress all deserve attention. If someone close to you raises a concern, take it seriously.
Using the tools early
Limits work best when they are set while play is still enjoyable. A reader who notices one warning sign can set a deposit limit, switch on a time limit or take a cooling-off break in the account settings the same day.
Help organisations and phone lines
A player who feels play slipping, or a relative who worries about someone else’s play, can ring any of the lines below at any hour. The casino’s own limit tools sit in the account settings, and these organisations stand beside them for the moments when a limit alone is not enough.
| Organisation | Phone or route |
|---|---|
| National Gambling Helpline (run by GamCare) | 0808 8020 133, free, 24 hours a day, 7 days a week |
| Gambling help line for Wales | 0808 2819 265, 24 hours a day, 7 days a week |
| GambleAware support finder | Lists the National Gambling Helpline, 0808 8020 133, open 24 hours every day |























